Tyax Lodge Summer 2022 Operational Update:
It is with great regret that we are announcing to our valued guests that due to severe and ongoing labour shortages in our industry, Tyax Lodge and its facilities, including lodge room reservations, restaurant and spa services will be closed Mondays and Tuesdays for this summer season.
This decision has not been made lightly, as we have worked tirelessly through this devastating economic climate brought on by the pandemic, to bring our lodge back to the Tyax we know and love. Canada-wide, it has proven difficult to hire staffing levels necessary to provide the excellent service and hospitality that you deserve at Tyax. Many employers have struggled to staff their businesses this year, and facing this new reality we are deeply saddened to bring the news that Tyax lodge will be closed from Mondays at 11 am to Wednesdays at 1 pm for the duration of our summer season.
Please be advised of the following operational updates impacted by this closure:
We remain open for the remainder of the week for lodge room reservations, self-catered chalet bookings, and current campground bookings. We are no longer accepting new campsite bookings due to capacity levels.
At this time our restaurant and lounge are open to our lodge room guests only. If you have an existing chalet and campground reservation, please contact firstname.lastname@example.org as we are unable to confirm any dining availability for this summer. We are unfortunately unable to take walkins at any time.
Our Guest Services team is available Wednesday 1 pm to Monday 11 am at email@example.com or at 250-238-2221.
For room reservations from Wednesdays to Sundays, please contact firstname.lastname@example.org.
Your trust in us is incredibly important, and we hope you are understanding of the challenges facing us. Please accept our most sincere apologies that these circumstances affect your plans in the area. We are grateful to be able to operate as we continue to navigate the outcome of the pandemic and we will welcome you back in the near future with open arms with the level of service that we strive to provide.
Your Team at Tyax